Our desire is for you to have a positive experience at Henderson Community College. However, we realize there may be times when students need to voice a complaint or grievance. Complaint and grievance procedures have been developed to assist students who have a perception of unfair and/or unlawful treatment. We have learned over the years many issues can be resolved when the student meets face-to-face with the person or people involved. Unfortunately, not all situations can be resolved in this manner and require a formal process and the assistance of a third party. Below are a few suggestions to guide students through the process of filing a complaint or grievance:
When a student believes his/her academic rights have been violated they must follow the appeals process outlined in the KCTCS Code of Student Conduct on page 10. Students should review these rights carefully.