ConceptKCTCS/KCTCSConcept FAFSA Verification | Henderson Community College

FAFSA Verification

The completion of the Verification process is not optional and must be completed before any financial aid awards will be offered. The failure to submit verification in a timely manner may delay disbursements and could exempt a student from utilizing bookstore charge dates. Below are some FAQs that may assist you in understanding the verification process.

How am I notified that I was selected for verification?

Your Student Aid Report (SAR), sent by the Department of Education after your FAFSA has been processed will let you know if you have been selected for Verification. This information will also appear on the "To Do List" section of your HCC Student Self Service account.

How do I order a Tax Return Transcript?

You can request a Federal Tax Transcript online at or by calling 1-800-908-9946. You will need your social security number, date of birth, EXACT Street Address as used on the tax return and your Postal Zip Code. Please note that depending on the time of year, tax transcripts can take up to eight weeks to process. You may also go in person to the IRS offices in Owensboro or Evansville, Indiana to obtain these documents:

Evansville IRS Taxpayer Assistance Center
7409 Eagle Crest Blvd.
Evansville, IN 47715
(812) 474-4800

Owensboro IRS Taxpayer Assistance Center
401 Frederica St.
Owensboro, KY 42301
(270) 852-8490

How do I submit my verification forms?

You may turn in your verification documentation in person, by mail, scan/email or fax.

Submit to:
HCC Financial Aid Office
Sullivan Technology Center
2660 South Green Street
Henderson, KY 42420
Phone – 855-424-2244
Fax – 270-831-9612
Email –

How long does the verification process take?

Verification processing time is unique with each student. During peak times the process may take several weeks. To expedite the process, you should read and complete your forms carefully and submit all requested documents in a timely manner.

I completed Verification at another KCTCS school, do I still need to complete at HCC?

Yes. If your FAFSA was selected for Verification, you must complete the process with each institution you attend. Verification does not transfer with you. Also, you must ensure that HCC's school code (001993) is on your FAFSA.

What are "discrepancies" and "corrections"?

After all required documents are submitted, the Financial Aid Office will compare them to your FAFSA. Any conflicting information, or "discrepancy", must be corrected to complete your file. A counselor will make changes, or "corrections", to your FAFSA information and send it back to the Department of Education for re-processing.

What do I do if I receive a missing information letter?

A missing information letter is sent to students who have turned in paperwork but information is still needed to complete the verification process. You should read the documents carefully and submit the requested information immediately.

What is the IRS Data Retrieval Tool?

The IRS Data Retrieval Tool imports your tax information into your FAFSA. This is the fastest way to complete your Verification of tax information. If you are not eligible to use the IRS Data Retrieval Tool, you must submit a copy of your Tax Return Transcript.

There are several situations in which you will not be given the option to use the IRS Data Retrieval Tool. These include:

  • The IRS Data Retrieval Tool is not available for use yet. (Typically, the IRS Data Retrieval Tool becomes available for use in early February.)
  • You indicated that you will file or are not going to file a federal income tax return. (You will be given the option to use the IRS Data Retrieval Tool only if you indicate that you have already completed your federal income tax return.)
  • You are not eligible to use the IRS Data Retrieval Tool.
  • You do not have a valid Social Security Number.

What is verification?

The process of documenting the information you provided on the FAFSA is called "verification." If your application is selected for verification and you do not provide the documents requested prior to the published Financial Aid Priority Deadline Dates, you will not receive federal student aid, and you might not receive aid from other nonfederal sources.

Where do I find my verification forms?

Verification worksheets are printed from your Student Self Service account. For detailed instructions, please check the Verification Instructions on the Financial Aid Forms page.

Why was I selected for verification?

  • You may have been selected randomly by the Department of Education 
  • The submitted FAFSA application has incomplete data
  • The data on the FAFSA application appears to contradict itself
  • The FAFSA application has estimated information (i.e. tax information entered before filing with IRS).

Being selected for Verification does not mean that you have done anything wrong. This is a process that is required by the Department of Education in order to receive Title IV funds.