At the beginning of the semester, each student receives $5.00 in a personal printing account for paper. Each month during the semester another $1.25 is added. There is no charge to the student for this printing allowance. Accounting software tallies a student’s printing usage. Students pay $.05 cents per black & white page printed and $.50 cents per color page printed. All balances are cleared at the close of each semester.
The following printing restrictions apply to all printing in labs:
Students may add additional funds to their printing allowance by coming to the Help Desk in AS202 or the Welcome Center in the Administration Building. Henderson Community College provides computer technology, including Internet access, for educational purposes and to facilitate other activities necessary for the efficient operation of the institution. The college intends that this technology will be used in a manner which:
The intent of this policy is to define broad categories of use that are not acceptable, not to provide an exhaustive list of inappropriate or unacceptable uses. Based on the guidelines in this policy, Henderson Community College officials may at any time make determinations that specific uses are or are not appropriate or acceptable. It is not acceptable to use the college's computer equipment or facilities:
The use of Henderson Community College computer technology is a privilege extended to all users, including faculty, staff, administrators, and students. Inappropriate or unacceptable use of this technology may result in loss of this privilege. College agents
may monitor information on the college computer network or on individual computers or computer systems. Complaints of possible inappropriate or unacceptable use will be investigated. Complaints regarding violations of acceptable use policy should be addressed to the Director of Information Services (DIS). In investigating such complaints, the DIS will consult with appropriate college officials. The DIS will then inform the complainant of the results of the investigation and explain what action, if any, was taken following the investigation of a complaint.
In resolving complaints of unacceptable use, the college may invoke sanctions against the offender that range from verbal warnings to expulsion or dismissal, depending on the circumstances of each incident. If faculty, computer systems administrators, or administrative staff, in the performance of their duties, discover, in their opinion, a flagrant violation of acceptable use policy, those persons have authority to immediately suspend the computing privileges of the offender pending a formal investigation by the DIS. The results of this investigation will be turned over to the Dean of Student Affairs for further action, if appropriate.
Individuals who believe they have been treated unfairly may appeal through the appropriate appeals procedure set forth in college policy.
Henderson Community College makes absolutely no warranties of any kind, either express or implied, for the services it provides. The college will not be responsible for any damages suffered by users. This includes, but is not limited to, any loss of data that results from delays, non-deliveries, mis-deliveries, or service interruptions caused by either its own negligence or by user errors and/or omissions. Any and all use of any of the information obtained via the Internet is at the user's own risk. Henderson Community College specifically denies any responsibility for the accuracy and/or quality of any information obtained through its Internet services.
The user agrees to indemnify and hold harmless Henderson Community College, the college board of trustees, individual trustees, agents, and employees of the college from and against any claim, lawsuit, cause of action, damage judgment, loss, expense, or liability resulting from any claim, including reasonable attorneys' fees, arising out of or related to the use of the college's hardware, software, and network facilities. This indemnity shall include, without limitation, those claims based on trademark or service mark infringement, trade name infringement, copyright infringement, defamation, unlawful discrimination or harassment, rights of publicity, and invasion of privacy.
The software provided by HCC Computing Services has been purchased under educational licensing agreements. Any use of HCC Computing Services’ software beyond the limitations set forth as in these educational licensing agreements is prohibited. All software is copyrighted. Copying any software, other than freeware or shareware, is prohibited within the Student Computing Services labs.
Students may get an HCC ID Card made in the AS202 Help Desk office.
The first ID card is free, however, if it is lost and needs replaced; there is a $5.00 charge. Payments of cash or check will be accepted.
Office hours are Monday - Thursday 7:45 am to 5:45 pm and Friday 7:45 am - 4:15 pm.
Students must know their student ID number to get a card made.
New students will need to wait until the second week of classes of their first semester to get a card made.
Cards can be used at the HCC Bookstore and as identification on campus.
Cards are dated for a fall-to-fall school year, once it has expired, a sticker for the current school year may be picked up at the Admissions Office in the Sullivan Technology Center. There is no charge for the sticker.
Yes, there is a charge of 5 cents per black and white sheet or 50 cents per color. Your deposit can be made in AS202 at the Help Desk or the Welcome Center in the AD building.
Back to top
Click on the link for your device for a PowerPoint presentation on how to set up your iOS (iPhone, iPod, iPad) or Android device to receive your KCTCS e-mail.
No, we are not allowed to unless it is a quick fix related directly to an HCC class issue.
We currently are using Microsoft Security Essentials. It is a free download from Microsoft - http://windows.microsoft.com/en-us/windows/security-essentials-download. Please call our Help Desk – 270-831-9616 for the latest Microsoft Office for students information.
Go to Henderson Community College web page – www.henderson.kctcs.edu
Click on USER ACCOUNT CENTER link at top right.
On the new page, click on KCTCS USER ACCOUNT CENTER link.
On new page, enter birth date, student id number and social security number. That is all you need to enter.
Click CREATE\UPDATE MY USER PROFILE.
First time through this process, student will be asked to :
Create a verification question and answer. This will be used in the future to verify the student's identity.
Click SAVE MY USER PROFILE.
The student will see a message that their user name is available.
Click SET MY PASSWORD.
After first time through this process, student will be asked to :
Answer verification question.
Click SET MY PASSWORD
Create a new password with at least 8 characters with a combination of upper and lower case letters, numbers and symbols. Using their name or previous password is not allowable.
Click SET PASSWORD. Student should see message that password had been reset or failed.
Move the mouse on the computer you are logged into over the Print Manager icon in the tool tray. The icon looks like a printer with a green arrow. This will give you the amount you currently have in your account.
On the iPhone go to settings, then select Mail, Contacts. Calendar. Add an account, choose Microsoft Exchange. Type in email account, make domain KCTCSACC, add your user name and password. In description type what you want the description to be such as "school email". The server information to "webmail.kctcs.edu". Save your information. This will generate the emails to your phone.
See your advisor or the admissions office.
You will need to come to AS202 with a picture id to get your password reset.
There is a 2 copy per document limit.
There is a 30 page limit.
Contact your instructor and BB Help Desk.
Yes, in AS228.
This is a 9 digit number assigned by KCTCS when you enroll. If you do not know this number, it can be found on your schedule, your bill or you student ID card. If you do not know your identification number you will have to go to the admissions office, with a picture ID, to get this information. Admissions is the only office authorized to give students this information. The Help Desk does not have access to this information.
You may need to add that site as an allowable site in your Internet security settings, you may need to use Mozilla instead of Internet Explorer, there could be an error in the set up process from the instructor check with him\her, or you may need to call Bb Help Desk for help.
Your password may need to be reset. Possible problems at home are an Internet security setting on your computer may need changing to allow that page, your pop up blocker may need to be changed, or your Internet connection may not be not working.