Program Curriculum:
Information Systems Support Option/Certificate
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Students entering this program will need to have basic computer skills such as would be obtained through the CIS 100 course (Introduction to Computers) or the equivalent.
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The Information Systems Support Option/Certificate will provide students in-depth knowledge of software application and hardware. Employment opportunities include entry-level positions as computer technicians for maintenance support of computers.
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Certificate
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The Information Systems Support Certificate is designed for individuals already in the workforce who wish to receive specific training in Information Systems Support. The courses within the Certificate Program assist students to advance to positions dealing with the support, and troubleshooting of software, and hardware applications. Graduates will be qualified to take the industry-recognized Microsoft exams leading to Microsoft Office User Certification, and A+ and Net+ Certification.
Curriculum
Associate of Applied Science Degree
(67-69 credit hours)
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Writing I and II* |
Communications Course* |
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Behavioral/Social Science Course* |
Heritage/Humanities Course* |
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College Algebra* |
Intro to Physics* (Plus a lab) |
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*General Education Courses |
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Program Design and Development |
Microcomputer Applications |
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Software Maintenance |
Hardware Maintenance |
Networking Core Technologies OR
CISCO Internetworking I |
Introduction to Database Design |
Introduction to HTML OR
Web Site Design and Production |
Beginning Level Programming Language |
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Advanced Microcomputer Applications |
Introduction to Desktop Publishing |
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Help Desk I: Customer Service Skills |
Help Desk II: Help Desk Tools |
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Technical Courses (2) |
Cooperative Education or Internship |
Certificate
(27 hours)
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Microcomputer Applications |
Operating Systems Concepts |
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Advanced Microcomputer Applications |
Introduction to Desktop Publishing |
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Help Desk I: Customers Service Skills |
Help Desk II: Help Desk Tools |
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Technical Courses (2) |
Cooperative Education or Internship |
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